Receive prompt answers to technical and commercial questions to ensure bid accuracy
Get prompt answers to your questions
Get prompt answers to your questions — a practical approach with the Procure.az e-procurement platform.
The country’s largest companies trust us with their procurement
Get prompt answers to your questions
For suppliers, the ability to clarify tender requirements quickly and transparently is critical to submitting a competitive bid. Procure.az, an e-sourcing and tendering platform built by Smart Solutions Group, replaces fragmented communication with a centralized tender chat. By consolidating all inquiries and responses within a single digital system, the platform ensures that suppliers receive the information they need to bid accurately while maintaining a fair and auditable process for all participants. Beyond communication, the platform provides a comprehensive digital environment that covers the procurement lifecycle from supplier identification through to contract awarding. With a modular architecture configured to the buying organisation’s own process, it enables fully automated pre-qualification and sourcing. This systemic approach ensures that every offer is recorded and selection criteria are applied uniformly, providing a professional framework for both the buyer and the supplier.
Why use the integrated tender chat
Ensure uniform rules are applied to every participant to maintain a level playing field
Eliminate communication gaps and fragmented email chains through a single point of contact
Reduce the risk of bid disqualification by resolving misunderstandings in real time
Access a transparent, system-recorded history of all clarifications issued
Benefit from a fully auditable communication record after the contract award
Tools for efficient bidding
Centralized tender chat
All questions and clarifications are logged in one place, removing the need for disparate email chains.
Uniform information distribution
Suppliers see the same rules and clarifications applied to every participant in the tender.
Digital audit trail
The clarification record is auditable after the contract award to ensure process integrity.
End-to-end lifecycle management
The system covers the procurement lifecycle from supplier identification through to contract awarding.
How to manage clarifications
- Identify a need for clarification while reviewing the tender documents.
- Submit your question directly through the integrated tender chat.
- Receive a prompt answer from the buyer within the platform.
- Review the shared responses to ensure your bid aligns with the clarified requirements.
- Submit your final offer knowing all participants have access to the same information.
Frequently asked questions
How do I know if other suppliers received the same answer as I did?
The platform ensures that suppliers see uniform rules applied to every participant, as all clarifications are logged in the single tender chat.
What happens to the chat history after the tender is awarded?
The clarification record is auditable after the award, providing a permanent log of all communication for transparency and compliance.
Who uses this platform for their procurement?
It is used by large Azerbaijani enterprises including the SOCAR group, the PASHA group, Kapital Bank and Azəriqaz.
Is there support available if I encounter technical issues?
Yes, the platform provides 8/5 in-house customer care and support to assist users.
Does the platform handle the entire procurement process?
Yes, it covers the full lifecycle from supplier identification and automated pre-qualification through to the final contract awarding.
Related pages
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